SHIPPING POLICY
Last Updated: May 22, 2025
At Box Alarm Leather, we take pride in our craftsmanship and aim to deliver your custom leather goods as efficiently as possible.
PROCESSING TIME
-
Custom Orders: 5-7 business days for production
-
Ready-to-Ship Items: 1-2 business days
-
All orders are handcrafted upon receipt of payment
-
Processing times may vary during peak seasons or for complex custom work
SHIPPING METHODS & COSTS
Domestic Shipping (United States):
-
Standard Shipping (USPS Priority Mail): - $8.95
-
No international shipping
TRACKING INFORMATION
-
Tracking number provided via email once your order ships
-
Track your package through our website or directly through the carrier
ORDER STATUS
-
You'll receive confirmation emails at these stages:
-
Order receipt
-
Order shipped
-
-
SHIPPING RESTRICTIONS
-
We currently ship to the United States only
-
PO boxes accepted for standard shipping only
DELIVERY DELAYS
-
Weather conditions, holidays, or carrier issues may cause delays
-
We are not responsible for delays once the package is in the carrier's possession
-
Contact us if your package hasn't arrived within the expected timeframe
LOST OR DAMAGED PACKAGES
-
Take photos of any damaged packages before opening
-
Contact us within 48 hours of delivery for damaged items
-
Lost packages must be reported within 14 days of shipping date
-
Claims will be handled on a case-by-case basis
CONTACT US
Questions about your shipment? Contact Us